/* ROSE CRM – Listen und Kopfbereiche (ab 0.47.0), Bereich: service */

/* ===================================================================== Nachrichten als Postfach (.rcrm-nf__…) */
/* „+ Neue Nachricht“: klappt eine Kundenauswahl unter dem Knopf auf. */
.rcrm-app .rcrm-nf__neu { position: relative; }
.rcrm-app .rcrm-nf__neu > summary { list-style: none; cursor: pointer; }
.rcrm-app .rcrm-nf__neu > summary::-webkit-details-marker { display: none; }
.rcrm-app .rcrm-nf__neu[open] > .rcrm-nf__neuform { position: absolute; right: 0; top: calc(100% + 6px); z-index: 30; width: 320px; max-width: calc(100vw - 32px); padding: 12px; background: #fff; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 12px; box-shadow: 0 12px 30px rgba(16, 39, 58, .14); }
.rcrm-app .rcrm-nf__neuform { display: flex; gap: 8px; align-items: center; }
.rcrm-app .rcrm-nf__neuform select { flex: 1; min-width: 0; max-width: none; }

.rcrm-app .rcrm-nf { display: grid; grid-template-columns: minmax(280px, 340px) minmax(0, 1fr); height: clamp(520px, calc(100vh - 330px), 860px); margin: 0 0 20px; background: #fff; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 12px; overflow: hidden; }

/* Links: Unterhaltungen */
.rcrm-app .rcrm-nf__liste { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--rc-linie, #e3e9ef); }
.rcrm-app .rcrm-nf__suche { margin: 0; padding: 14px 14px 8px; }
.rcrm-app .rcrm-nf__suche input[type=search] { width: 100%; max-width: none; height: 40px; min-height: 40px; padding: 0 12px; border: 1px solid #cfdbe5; border-radius: 8px; font-size: 13.5px; box-sizing: border-box; }
.rcrm-app .rcrm-nf__filter { display: flex; gap: 6px; padding: 0 14px 10px; border-bottom: 1px solid var(--rc-linie, #e3e9ef); }
.rcrm-app .rcrm-nf__filter a { padding: 4px 10px; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 8px; font-size: 12.5px; color: var(--rc-text, #1b2a38); text-decoration: none; background: #fff; white-space: nowrap; }
.rcrm-app .rcrm-nf__filter a span { margin-left: 2px; font-weight: 600; opacity: .65; }
.rcrm-app .rcrm-nf__filter a.ist-aktiv { background: var(--rc-navy, #10273a); border-color: var(--rc-navy, #10273a); color: #fff; }
.rcrm-app .rcrm-nf__verlaeufe { list-style: none; margin: 0; padding: 0; overflow-y: auto; flex: 1; min-height: 0; overscroll-behavior: contain; }
.rcrm-app .rcrm-nf__verlaeufe li { margin: 0; }
.rcrm-app .rcrm-nf__v { position: relative; display: flex; align-items: center; gap: 12px; padding: 13px 16px 13px 14px; border-bottom: 1px solid #edf1f5; border-left: 3px solid transparent; color: inherit; text-decoration: none; }
.rcrm-app .rcrm-nf__v:hover { background: #f8fbfd; }
.rcrm-app .rcrm-nf__v.ist-aktiv { background: #eef5fb; border-left-color: #165f85; }
.rcrm-app .rcrm-nf__v .rcrm-kl__av { width: 42px; height: 42px; }
.rcrm-app .rcrm-nf__vtext { flex: 1; min-width: 0; display: grid; gap: 2px; }
.rcrm-app .rcrm-nf__vkopf { display: flex; align-items: baseline; gap: 8px; }
.rcrm-app .rcrm-nf__vkopf b { flex: 1; min-width: 0; font-size: 14px; font-weight: 600; color: #10273a; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rcrm-app .rcrm-nf__vkopf time { flex: none; font-size: 12px; color: #6a7a8b; }
.rcrm-app .rcrm-nf__vor { font-size: 13px; color: #5b6e7f; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rcrm-app .rcrm-nf__v.ist-neu .rcrm-nf__vor { color: #10273a; font-weight: 600; }
.rcrm-app .rcrm-nf__punkt { flex: none; min-width: 20px; height: 20px; padding: 0 5px; box-sizing: border-box; border-radius: 50%; display: grid; place-items: center; background: #165f85; color: #fff; font-size: 11px; font-weight: 700; }
.rcrm-app .rcrm-nf__nichts { margin: 0; padding: 22px 16px; color: #6a7a8b; font-size: 13px; }

/* Rechts: Verlauf */
.rcrm-app .rcrm-nf__verlauf { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.rcrm-app .rcrm-nf__kopf { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-bottom: 1px solid var(--rc-linie, #e3e9ef); }
.rcrm-app .rcrm-nf__zurueck { display: none; }
.rcrm-app .rcrm-nf__wer { flex: 1; min-width: 0; }
.rcrm-app .rcrm-nf__wer h2 { margin: 0; font-size: 16px; line-height: 1.3; color: #10273a; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rcrm-app .rcrm-nf__wer span { display: block; font-size: 12.5px; color: #6a7a8b; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rcrm-app .rcrm-nf__aktionen { display: flex; gap: 8px; flex: none; }
.rcrm-app .rcrm-nf__aktionen .rcrm-knopf { padding: 7px 12px; font-size: 13px; }
.rcrm-app .rcrm-nf__chat { display: flex; flex-direction: column; flex: 1; min-height: 0; margin: 0; padding: 0; border: 0; border-radius: 0; box-shadow: none; background: transparent; }
.rcrm-app .rcrm-nf__blasen { flex: 1; min-height: 0; max-height: none; margin: 0; padding: 16px 20px; gap: 10px; background: #f7f9fb; }
.rcrm-app .rcrm-nf .rcrm-chat__blase { max-width: min(78%, 640px); background: #fff; border-color: var(--rc-linie, #e3e9ef); border-radius: 12px 12px 12px 4px; padding: 10px 14px 8px; font-size: 14px; }
.rcrm-app .rcrm-nf .rcrm-chat__msg.ist-mein .rcrm-chat__blase { background: #e6f0f7; border-color: #d3e4f0; border-radius: 12px 12px 4px 12px; }
.rcrm-app .rcrm-nf .rcrm-chat__wer { font-size: 11.5px; }
.rcrm-app .rcrm-nf .rcrm-chat__zeit { text-align: left; }
.rcrm-app .rcrm-nf .rcrm-chat__msg.ist-mein .rcrm-chat__zeit { text-align: right; }
.rcrm-app .rcrm-nf .rcrm-chat__tag span { background: #e9eef3; }
.rcrm-app .rcrm-nf .rcrm-chat__datei { display: inline-flex; max-width: 100%; margin-top: 6px; padding: 5px 10px; background: #fff; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 8px; font-size: 13px; color: #10273a; }
.rcrm-app .rcrm-nf .rcrm-chat__datei:hover { border-color: #b9cfdf; }
/* „Löschen“ erst beim Zeigen auf die Blase (bzw. per Tastatur), oben rechts statt eigener Zeile. */
.rcrm-app .rcrm-nf .rcrm-chat__blase { position: relative; }
.rcrm-app .rcrm-nf .rcrm-chat__blase .rcrm-inline { position: absolute; top: 6px; right: 10px; opacity: 0; transition: opacity .15s; }
.rcrm-app .rcrm-nf .rcrm-chat__blase:hover .rcrm-inline, .rcrm-app .rcrm-nf .rcrm-chat__blase:focus-within .rcrm-inline { opacity: 1; }
.rcrm-app .rcrm-nf .rcrm-chat__blase .rcrm-inline button { margin: 0; font-size: 11.5px; color: #8a9aa8; background: inherit; }
.rcrm-app .rcrm-nf .rcrm-chat__blase .rcrm-inline button:hover { color: #b32d2e; }
@media (hover: none) { .rcrm-app .rcrm-nf .rcrm-chat__blase .rcrm-inline { opacity: 1; } .rcrm-app .rcrm-nf .rcrm-chat__wer { padding-right: 52px; } }

/* Antwortfeld unten */
.rcrm-app .rcrm-nf__antwort { margin: 0; padding: 12px 18px 14px; border-top: 1px solid var(--rc-linie, #e3e9ef); background: #fff; }
.rcrm-app .rcrm-nf__eingabe { display: flex; align-items: flex-end; gap: 10px; }
.rcrm-app .rcrm-nf__eingabe textarea { flex: 1; min-width: 0; min-height: 52px; max-height: 220px; padding: 10px 12px; border-radius: 8px; font-size: 14px; resize: vertical; }
.rcrm-app .rcrm-nf__datei { position: relative; flex: none; display: grid; place-items: center; width: 44px; height: 42px; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 8px; background: #fff; cursor: pointer; font-size: 17px; }
.rcrm-app .rcrm-nf__datei:hover, .rcrm-app .rcrm-nf__datei:focus-within { border-color: #165f85; }
.rcrm-app .rcrm-nf__datei.ist-voll { background: #e6f0f7; border-color: #165f85; }
.rcrm-app .rcrm-nf__datei input[type=file] { position: absolute; inset: 0; width: 100%; height: 100%; opacity: 0; cursor: pointer; }
.rcrm-app .rcrm-nf__eingabe .rcrm-knopf { flex: none; height: 42px; padding: 0 20px; }
.rcrm-app .rcrm-nf__optionen { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 14px; margin-top: 8px; font-size: 12.5px; color: #6a7a8b; }
.rcrm-app .rcrm-nf__optionen label { display: inline-flex; align-items: center; gap: 5px; margin: 0; }
.rcrm-app .rcrm-nf__optionen a { margin-left: -8px; }
.rcrm-app .rcrm-nf__dateiname { padding: 2px 8px; border-radius: 5px; background: #e6f0f7; color: #165f85; font-weight: 600; max-width: 260px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rcrm-app .rcrm-nf__antwort .rcrm-ablauf__warn { margin: 8px 0 0; }

/* Ohne gewählten Verlauf */
.rcrm-app .rcrm-nf__leer { margin: auto; max-width: 420px; padding: 30px 20px; text-align: center; color: #3d4f60; }
.rcrm-app .rcrm-nf__leer-symbol { display: inline-grid; place-items: center; width: 54px; height: 54px; border-radius: 50%; background: #eef5fb; color: #165f85; font-size: 24px; }
.rcrm-app .rcrm-nf__leer p { margin: 12px 0 0; font-size: 13.5px; }
.rcrm-app .rcrm-nf__leer .rcrm-nf__neuform { margin-top: 10px; }

@media (max-width: 960px) {
	.rcrm-app .rcrm-nf { grid-template-columns: minmax(240px, 290px) minmax(0, 1fr); }
	.rcrm-app .rcrm-nf__aktionen .rcrm-knopf { padding: 6px 9px; }
}
@media (max-width: 782px) {
	/* Handy/Tablet hochkant: erst die Liste, nach der Auswahl nur der Verlauf mit „Zurück“. */
	.rcrm-app .rcrm-nf { grid-template-columns: minmax(0, 1fr); height: auto; }
	.rcrm-app .rcrm-nf.ist-verlauf .rcrm-nf__liste, .rcrm-app .rcrm-nf:not(.ist-verlauf) .rcrm-nf__verlauf { display: none; }
	.rcrm-app .rcrm-nf__liste { border-right: 0; }
	.rcrm-app .rcrm-nf__verlaeufe { overflow: visible; }
	.rcrm-app .rcrm-nf.ist-verlauf { height: calc(100vh - 150px); min-height: 480px; }
	.rcrm-app .rcrm-nf__kopf { flex-wrap: wrap; padding: 10px 14px 12px; gap: 10px; }
	.rcrm-app .rcrm-nf__zurueck { display: block; flex: 0 0 100%; font-size: 13px; font-weight: 600; text-decoration: none; }
	.rcrm-app .rcrm-nf__kopf .rcrm-kl__av { width: 36px; height: 36px; font-size: 12px; }
	.rcrm-app .rcrm-nf__aktionen { flex: 0 0 100%; }
	.rcrm-app .rcrm-nf__aktionen .rcrm-knopf { flex: 1; text-align: center; justify-content: center; }
	/* Im geöffneten Verlauf zählt das Gespräch – Kennzahlen erst wieder in der Liste. */
	.rcrm-app .rcrm-ui__zahlen:has(+ .rcrm-nf.ist-verlauf) { display: none; }
	.rcrm-app .rcrm-nf__blasen { padding: 12px; }
	.rcrm-app .rcrm-nf .rcrm-chat__blase { max-width: 88%; }
	.rcrm-app .rcrm-nf__antwort { padding: 10px 12px 12px; }
	.rcrm-app .rcrm-nf__eingabe { flex-wrap: wrap; }
	.rcrm-app .rcrm-nf__eingabe textarea { flex: 1 1 100%; }
	.rcrm-app .rcrm-nf__eingabe .rcrm-knopf { flex: 1; }
	.rcrm-app .rcrm-chat__leiste .rcrm-knopf { width: auto; }
}

/* ===================================================================== Aufgaben: Liste optisch wie die Kundenliste */
.rcrm-app .rcrm-auf-seite { margin-top: 0; }
.rcrm-app .rcrm-auf-gruppe { scroll-margin-top: 150px; }
.rcrm-app .rcrm-auf-liste { border-radius: 12px; }
.rcrm-app .rcrm-auf { padding: 12px 16px; }
.rcrm-app .rcrm-auf:hover { background: #f8fbfd; }
.rcrm-app .rcrm-auf__titel { font-size: 14px; color: #10273a; }
.rcrm-app .rcrm-auf__titel:hover { color: #165f85; }
.rcrm-app .rcrm-auf__av { width: 30px; height: 30px; background: #165f85; }
.rcrm-app .rcrm-auf-filter select { height: 36px; min-height: 36px; border-radius: 8px; }

/* ===================================================================== Einsätze: Zeilen wie die Kundenliste (.rcrm-sv__…) */
.rcrm-app .rcrm-sv__karte .rcrm-filter { margin-bottom: 14px; }
.rcrm-app table.rcrm-sv__tabelle { border: 1px solid var(--rc-linie, #e3e9ef); overflow: visible; }
.rcrm-app table.rcrm-sv__tabelle > tbody > tr > td, .rcrm-app table.rcrm-sv__tabelle > tbody > tr > th { border-top: 1px solid #edf1f5; }
.rcrm-app table.rcrm-sv__tabelle > tbody > tr:first-child > td, .rcrm-app table.rcrm-sv__tabelle > tbody > tr:first-child > th { border-top: 0; }
.rcrm-app table.rcrm-sv__tabelle > tbody > tr > th.check-column { vertical-align: middle; }
.rcrm-app table.rcrm-sv__tabelle > tbody > tr:hover > th { background: #f8fbfd; }
.rcrm-app table.rcrm-sv__tabelle .rcrm-kl__kunde .description a { color: inherit; text-decoration: underline; text-decoration-color: #c5d3de; text-underline-offset: 2px; }
.rcrm-app table.rcrm-sv__tabelle .rcrm-kl__kunde .description a:hover { color: #165f85; }
.rcrm-app .rcrm-sv__marke--rot { background: #fbe9e7; color: #b32d2e; }
.rcrm-app .rcrm-sv__marke--ok { background: #e7f5ee; color: #1f7a4d; }
.rcrm-app .rcrm-sv__heute { color: #165f85 !important; }
.rcrm-app table.rcrm-sv__tabelle td.rcrm-zahl { white-space: nowrap; }
.rcrm-app table.rcrm-sv__tabelle > tfoot th { padding-top: 12px; padding-bottom: 12px; }
.rcrm-app td.rcrm-sv__aktion { width: 1%; white-space: nowrap; text-align: right; }
.rcrm-app .rcrm-sv__haupt { padding: 7px 14px; font-size: 13px; vertical-align: middle; }
/* ⋯-Menü: <details> ohne Skript; liste-service.js schließt es bei Klick daneben/Esc. */
.rcrm-app .rcrm-sv__mehr { position: relative; display: inline-block; margin-left: 6px; vertical-align: middle; text-align: left; }
.rcrm-app .rcrm-sv__mehr > summary { list-style: none; display: grid; place-items: center; width: 34px; height: 34px; box-sizing: border-box; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 8px; background: #fff; cursor: pointer; font-size: 18px; line-height: 1; color: #3d4f60; }
.rcrm-app .rcrm-sv__mehr > summary::-webkit-details-marker { display: none; }
.rcrm-app .rcrm-sv__mehr > summary:hover, .rcrm-app .rcrm-sv__mehr[open] > summary { border-color: #b9cfdf; background: #f4f8fb; }
.rcrm-app .rcrm-sv__menue { position: absolute; right: 0; top: calc(100% + 4px); z-index: 25; min-width: 220px; padding: 6px; background: #fff; border: 1px solid var(--rc-linie, #e3e9ef); border-radius: 10px; box-shadow: 0 12px 30px rgba(16, 39, 58, .14); }
.rcrm-app .rcrm-sv__menue a { display: block; padding: 8px 10px; border-radius: 6px; font-size: 13px; color: #1b2a38; text-decoration: none; white-space: nowrap; }
.rcrm-app .rcrm-sv__menue a:hover, .rcrm-app .rcrm-sv__menue a:focus-visible { background: #eef5fb; color: #165f85; }
@media (max-width: 782px) {
	.rcrm-app table.rcrm-sv__tabelle > tbody > tr > td, .rcrm-app table.rcrm-sv__tabelle > tbody > tr > th { border-top: 0; }
	.rcrm-app table.rcrm-sv__tabelle .rcrm-kl__kunde { align-items: flex-start; }
	.rcrm-app table.rcrm-sv__tabelle .rcrm-kl__av { width: 34px; height: 34px; font-size: 12px; }
	.rcrm-app td.rcrm-sv__aktion { width: auto; text-align: left; }
	.rcrm-app td.rcrm-sv__aktion .rcrm-sv__haupt { flex: 1; text-align: center; justify-content: center; }
	.rcrm-app .rcrm-sv__mehr { margin-left: 0; }
	.rcrm-app .rcrm-sv__menue { min-width: 0; width: max-content; max-width: calc(100vw - 64px); }
	.rcrm-app table.rcrm-sv__tabelle > tfoot, .rcrm-app table.rcrm-sv__tabelle > tfoot tr { display: block; }
	.rcrm-app table.rcrm-sv__tabelle > tfoot th, .rcrm-app table.rcrm-sv__tabelle > tfoot td { display: inline-block; border: 0; padding: 10px 14px 12px 0; }
	.rcrm-app table.rcrm-sv__tabelle > tfoot td:empty, .rcrm-app table.rcrm-sv__tabelle > tfoot th:empty { display: none; }
	.rcrm-app table.rcrm-sv__tabelle > tfoot th:first-of-type { padding-left: 14px; }
}